Shipping policy
At Omaira Modesty, every order is carefully packed and handled with attention to detail. We ship across India and to select international locations.
Domestic Orders:
- Orders are dispatched within 1–3 business days.
- Delivery is typically completed within 3–7 working days after dispatch.
- Once shipped, you’ll receive an email with your tracking details.
International Orders:
- Orders are dispatched within 1–3 business days.
- Delivery takes approximately 3–7 business days, depending on destination and customs clearance.
- No return or exchange is applicable for international orders.
- Tracking details will be shared upon dispatch.
Please note: Shipping delays caused by courier partners or customs are beyond our control, though we will always assist you in tracking your order promptly.
Omaira Modesty – Frequently Asked Questions (FAQs)
Orders & Shipping
Q: How long will it take to receive my order?
A: Orders are typically processed within 3–5 business days.
• India: Delivered in 3–7 working days
• International: Delivered in 10–15 working days
Q: Do you offer international shipping?
A: Yes, we do. We currently ship internationally; however, please note that returns or exchanges are not accepted on international orders.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive an email and/or WhatsApp message with your tracking details.
Products & Sizing
Q: Are your abayas imported?
A: No. Our abayas are designed and handcrafted in India, using premium fabrics imported from trusted international mills. We are proud to be a design-led, made-in-India brand
Q: How do I find my size?
A: Refer to our Size Guide available on each product page. If you need assistance, contact us via Email or Chat.
Q: Can I customize the length or fit?
A: At this time, we offer standard sizing only. Customizations may be introduced in future collections.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 7 days of delivery for unused garments in original packaging (India only).
Custom or international orders are not eligible for returns.
Q: Can I exchange my product for a different size?
A: Yes, exchanges are accepted based on size availability. Contact our team at support@omaira.in to initiate a request.
Q: When will I receive my refund?
A: Once the returned item is inspected and approved, refunds are processed within 5–7 working days via the original payment method or as store credit.
Customer Support
Q: How can I contact you?
A: You can reach us at:
📧 support@omaira.in
Support hours: Mon–Sat, 10 AM to 6 PM IST
Q: How do I stay updated with new launches?
A: Follow us on social media and subscribe to our newsletter for early access, behind-the-scenes, and exclusive drops:
📸 Instagram: @omairamodesty
🕊️ X (formerly Twitter): @omairamodesty
📘 Facebook: @omairamodesty
▶️ YouTube: @omairamodesty
Final Note:
Each order from Omaira Modesty is prepared with care and intention. We value your trust and will always strive to ensure a seamless and elegant experience from order to delivery.