Shipping & delivery

Shipping Policy

Clear dispatch, delivery and tracking guidance for orders travelling across India and beyond.

At Omaira Modesty, every order is carefully packed and handled with attention to detail. We ship across India and to select international locations.

Domestic Orders:

  • Orders are dispatched within 1–3 business days.
  • Delivery is typically completed within 3–7 business days after dispatch.
  • Once shipped, you’ll receive an email with your tracking details.

International Orders:

  • Orders are dispatched within 1–3 business days.
  • Delivery takes approximately 3–7 business days after dispatch, depending on destination and customs clearance.
  • No return or exchange is applicable for international orders.
  • Tracking details will be shared upon dispatch.

Please note: Shipping delays caused by courier partners or customs are beyond our control, though we will always assist you in tracking your order promptly.


Omaira Modesty – Frequently Asked Questions (FAQs)

Orders & Shipping

Q: How long will it take to receive my order?
A: Orders are typically processed and dispatched within 1–3 business days.
• India: Delivered in 3–7 business days after dispatch
• International: Delivered in 3–7 business days after dispatch

Q: Do you offer international shipping?
A: Yes, we do. We currently ship internationally; however, returns or exchanges are not accepted on international orders.

Q: How can I track my order?
A: Once your order is shipped, you’ll receive an email and/or WhatsApp message with your tracking details.

Products & Sizing

Q: Are your abayas imported?
A: No. Our abayas are designed and handcrafted in India, using premium fabrics sourced from trusted international mills. We are proud to be a design-led, made-in-India brand.

Q: How do I find my size?
A: Refer to our Size Guide available on each product page. If you need assistance, contact us via email or chat.

Q: Can I customize the length or fit?
A: At this time, we offer standard sizing only. Customizations may be introduced in future collections.

Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 7 days of delivery for unused garments in original packaging (India only). Custom or international orders are not eligible for returns.

Q: Can I exchange my product for a different size?
A: Yes, exchanges are accepted based on size availability. Contact our team at support@omaira.in to initiate a request.

Q: When will I receive my refund?
A: Once the returned item is inspected and approved, refunds are processed within 5–7 working days via the original payment method or as store credit.

Customer Support

Q: How can I contact you?
A: You can reach us at:
📧 support@omaira.in
Support hours: Mon–Sat, 10 AM to 6 PM IST

Q: How do I stay updated with new launches?
A: Follow us on social media and subscribe to our newsletter for early access, behind-the-scenes, and exclusive drops:

📸 Instagram: @omairamodesty

🕊️ X (formerly Twitter): @omairamodesty

📘 Facebook: @omairamodesty

▶️ YouTube: @omairamodesty

Final Note:

Each order from Omaira Modesty is prepared with care and intention. We value your trust and will always strive to ensure a seamless and elegant experience from order to delivery.